In the public sector she has also provided training for the New England Organ Bank, the Singapore Supreme Court, the Obama White House, and theologians struggling with disagreement over the nature of truth and God.
Sheila has spent the last fifteen years with the Harvard Negotiation Project, developing negotiation theory and practice. She specializes in particularly difficult negotiations – where emotions run high and relationships become strained. Sheila is co-author of the New York Times Business Bestseller, Difficult Conversations: How to Discuss What Matters Most (Penguin 2000).
One of the side benefits of writing Difficult Conversations has been the chance to appear on shows as diverse as Oprah and the G. Gordon Liddy show, NPR’s Diane Rehms Show, Fox News, and CNBC’s Power Lunch. Sheila is a graduate of Occidental College in Los Angeles, and Harvard Law School. She is schooled in negotiation daily by her three children.